Product Support 

Experience Nutanix's award-winning proactive, predictive and personalized product support

Recognized leader in customer satisfaction

Nutanix Support professionals carry industry certifications in virtualization, networking, Unix administration and various enterprise applications.  Combined with our award-winning support portal, we provide a comprehensive set of resources committed to your success.

Customer Service Award - Northface Scoreboard

Awarded Excellence in Customer Service Award for fourth consecutive year.

One of the Ten Best Web Support Sites in 2016.

Average Net Promoter Score of 90+ from 2012-2016.

Seven Global and Regional Support Centers, 24x7x365 in 20 Languages

Our support engineers average 10 years’ experience, and carry multiple industry certifications in virtualization (AHV, ESXi and Hyper V), networking, Unix administration and various enterprise applications (SQL, Exchange, VDI, backup) to help resolve issues all the way through your application stack.  Get the details on how we support your Nutanix solution.

Download Support Program Guide

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